FAQ
Frequently Asked Questions
Kyky Today is an online platform where freelancers, entrepreneurs, students, and hobbyists sell their skills and services to buyers in Finland.
Skillers are all self-employed persons who offer services and jobs to buyers and are registered on the Kyky Today platform. Freelancers, students doing part-time jobs, hobbyists, solo entrepreneurs, or companies can join our community.
Kyky Today is a revolutionary social platform through which talents specializing in professional fields can become visible to potential buyers. By selling their skills online and offline, Skillers responds to the labor market’s immediate needs by providing cost-effective and flexible services.
Kyky Today covers several areas and skills. These are the main working categories:
- Home & Repair – home repairs & maintenance jobs; recycling; seasonal jobs like snow removal, gardening & landscaping.
- Moving & Cleaning – Cleaners & moving jobs.
- Care & Wellness – babysitters & elderly care and support; pet care; mind & health coaches, sports & gym trainers; hair stylists, make-up & fashion experts;
- Creative & IT jobs – Photographers, graphic designers, content writers, social media consultants, artists; programmers, IT developers, IT designers, technicians, & others.
- Learning & Coaching – school teachers & tutors; life coaches; accountants, Business consultants; Lawyers, Tax & finance consultants;
- Catering & Entertainment – cooks & catering; event planners & entertainment.
KyKy Today is a platform that allows you to find Skillers to do the work you need, even at short notice. Each Skiller has an open calendar with contact information to make a quick reservation through the platform. You can quickly find, select and book the Skiller you need for the job.
Instead of waiting for quotes and email responses, Kyky Today helps you find the perfect match for your job.
Go to the ‘search’ bar on the home page to start typing. You can easily search for a service or skills by entering any keywords related to the type of services you need.
Another way is through browsing the category on the drop-down list menu.
You can refine your search by area, distance, price range, Skiller’s experience, or by typing the person/company’s name.
When you are looking for an employee by skill, you will get a list of freelancers, their prices, open calendar, availability, reviews, and location. By clicking SELECT, you can book a professional Skiller and add more detailed questions in the comment box. For additional communication, buyers and sellers can communicate through their internal messaging system on the Kyky Today platform.
On the main page, register as a buyer by simply pushing the button register and sign up using your email. Signing up and creating an account in Kyky Today is free. After you sign up, you will be receiving an email with your username and password. Keep it safe for future references.
Yes, you can modify/update your profile at anytime.
Please, enter your email and click on “forgot password” on the main page. Kyky will send you an email that will allow you to reset your password.
We only need your email address and name if you are purchasing services.
Please, note that the Skiller will ask for your location (address and postcode) offline, as he needs to reach you to complete the task. The conversation will be handled via the instant messaging option available in the forum.
You will immediately receive an order summary by e-mail with the reference number. At the same time, your order will also appear on your profile on the ‘my bookings’ tab. In your booking, you will see a summary of the Skiller you have booked, the booking time, the price, the payment method you want, and any other additional information. Please note that if something is not clear, you can send an instant message to the Skiller via the chat system or contact the Support Team for more information or updates: support@kyky.today
Yes. You can use our internal messaging system at anytime.
You can cancel a reservation without any problems. However, it is important to note that some Skillers might charge a cancellation fee within 14 days.
However, we encourage you to work things out with your Skiller by rescheduling a new time before approving a cancellation. The cancel button is available under ‘My Job’ Pending order.
If a Skiller does not show up, you simply mark the job as NOT COMPLETED and the money will be refunded on your account. You can then decide to keep it there and use it as credit for your next order or cash it out.
If you are not satisfied with the job, or the service performed by a Skiller, you can contact him/her by private message or through our leave a review matching his/ her performance. We encourage you to solve the problem directly with him/her. We will not intervene unless you request support from us by contacting us via email support@kyky.today
Property owners can ask Skillers to compensate for the damage, as they are 100% responsible for their actions. We encourage Skillers to purchase their own insurance, as it is often a sign of reliability, professionalism, and financial responsibility. We recommend that you choose Skillers who have insurance for your own peace of mind.
We recommend rating Skiller’s services because it helps professionals to build business credibility and helps other buyers to choose the right professionals for their work. After the job has been completed, you will receive an email from the system asking for a review.
Yes, you can. You can be both a buyer and a seller. Just search the service you want to buy from the main page and book from the Skiller’s page.
Do you still have questions?
Kyky is a social platform where freelancers, entrepreneurs, students, and hobbyists can market skills and services to buyers in Finland and beyond.
Skillers are any person (employed full-time, part-time, unemployed, or retired) who markets services and jobs based on a personal skill to potential buyers registered to the Kyky Today platform.
Kyky Today is a revolutionary social platform allowing talents, specialized in a variety of professional areas, to get visible to potential buyers. By selling skills online and offline, Skillers respond to the need for cost-efficient and flexible demands of the labor market in the immediacy. As a freelancer, you decide about your salary and your working time in absolute freedom. The platform provides you a “place” to showcase your skills and expertise, expand your clients’ contacts, and generate business. Each user has, in fact, a profile page with clear skills, bio, prices, and a visible and bookable calendar. This new system will allow a buyer to select your services immediately with no hassle.
In today’s world, due to changes in the job market and economy, freelancing is becoming the most appropriate answer to the inefficiency of traditional employment and staffing markets. In the new “talent economy,” new entrepreneurs and freelancers respond faster to the needs of the economy and society.
You are your own boss. You are in control of your working life and decide when, with whom, and how long to work. You can charge your client by the hour, or you can decide to set a fixed fee for the whole project.
We at Kyky, help you to:
- Get visibility, publicity, opportunity as well as growth through the Kyky platform;
- Enhance your reputation through a system of fair reviews;
- Promote entrepreneurship and support new freelancers by building a network;
- Get guidance and mentoring if needed
Signing up and creating an account on Kyky Today is free and always will be.
Kyky Today covers several areas and professional skills: the main working categories are:
- Home & Repair – home repairs & maintenance jobs; recycling; seasonal jobs like snow removal, gardening & landscaping.
- Moving & Cleaning – Cleaners & moving jobs.
- Care & Wellness – babysitters & elderly care and support; pet care; mind & health coaches, sports & gym trainers; hair stylists, make-up & fashion experts;
- Creative & IT jobs – Photographers, graphic designers, content writers, social media consultants, artists; programmers, IT developers, IT designers, technicians, & others.
- Learning & Coaching – school teachers & tutors; life coaches; accountants, Business consultants; Lawyers, Tax & finance consultants;
- Catering & Entertainment – cooks & catering; event planners & entertainment.
Fill out the registration form by providing a valid email address and confirm that you have read our Privacy policies. When you submit the registration form, we will send you a verification email to the email address you provided upon signing up.
Yes, you can. Kyky Today encourages people from 15-years and up to start their career with us and become financially independent.
Please, provide the email address that you used when you signed up for your Kyky account. We will send you an email to reset your password.
Please, enter your email and click on “forgot password”.
Follow the link provided in the email with your username and password. Log in to Kyky Today platform by using your username and password. After registration you receive an email as a reminder. Keep it safe.
For creating your profile, you need to fill out all your profile.
Here are a few tips:
- Upload a photo/avatar on your profile. Try to avoid small and low-resolution images and remember to smile.
- Write a good bio to make a solid first impression. You can talk about your work experience, highlight your skills, and convince people why you are the best in what you do.
- Add your working languages and preferred working region.
- Select your skills – knowledge, competencies, abilities, or your profession- among the available options or create your own.
- Decide if you want the review to be visible immediately or if you prefer to activate them after you have been able to gain a little experience.
- Add your first job and in the section called ‘Calendar’ add your time and days availability to the calendar so that the buyers can spot you immediately.
- Specify if you work per hour and/or project by stating an actual price (e.g., 25€/hour)
- Add portfolio, CV, and other resource links for references.
Once you are ready, advertise your unique URL via social media to attract buyers.
Once your job (s) is live, you will receive a confirmation email.
You can open up as many jobs as you like.
The open calendar allows you to share your availability and receive reservations quickly. You can add your preferred time and days of work
Calendar will be visible to buyers from your profile page.
Yes, you can modify/update your profile or jobs anytime by using the same username and password and edit profile or edit jobs.
You can delete your account entirely by sending an email to board@kyky.today with the title DELETE MY ACCOUNT.
If a buyer books you for a job, you will receive a confirmation by email. Your open calendar will be immediately updated in our system, and you will no longer be bookable on that specific day and time.
Reservations also appear on your profile page under “My Jobs,” where you will get a recap of the jobs and other additional information.
If you are doing a manual job and you need the address or telephone number of the buyer please use the chat button to connect with the buyer and ask all you need to know. Should you have a second job, please, make sure you can reach it on time immediately after the first.
Your reservation starts at the time of your service. However, if your job requires transportation, you can add a small transportation fee according to your use. We suggest to specify it in your KyKy profile under extra fees, or simply include it in your service price.
Reservations are both visible in your calendar and all classified under your ‘reservations’ tabs in the extranet. Reservations provide the following information for each booking:
- Buyers’ name(s) & address (depending on the job)
- Date the order was made
- Date and time for the gig or service
- Preferred method of payment according to your suggestion
- Summary of booking costs
Each reservation has a ‘Reference number’ to classify your buyers’ orders, respond to reviews, and address any other issues.
Cancellations are possible but only under certain conditions. Please, note that junior KyKyers have only 3 cancellations per year, while intermediate KyKyers 2 per year. Please note, that expert KyKyers follow no cancellation policy.
If you have an issue with a reservation, you can work things out with your buyer by proposing a different date or suggesting another KyKyer for the same kind of job.
Buyers have the right to cancel a reservation. You can have a free cancellation policy or specify an upfront fee in your profile to protect you from this exact situation. However, we encourage both sellers and buyers to agree on a mutual cancellation or reach a beneficial agreement on the service, like scheduling a new time, or suggest another KyKyer available for that job. Note also that buyer-requested cancellation does not affect your review system.
It’s up to you. In the future, you can recommend your buyer(s) to other KyKyers, inform buyers about special promotions and discounts or block them from future requests.
Reviews will help you build a buyer base, proving your credibility and making more money. Reviews will make you more visible and strengthen trust and trustworthiness to the buyers’ eyes. Please note that you can decline reviews for as long as you are ready to have the reviews visible on your profile. We recommend for Junior KyKyers to wait three to five gigs before accepting reviews. Once you accept one review, all future reviews will be visible.
Once your job ends, the buyer will receive an email in which she/he will rate your skills. A comment box is also available for the buyer to explain his/her review in detail.
The feedback option will be available for 14 days for both buyers and sellers. Your reviews will be visible both in your private and public profiles if you want.
The rating criteria- from one star (worst) to five stars (best) – will be the following:
Quality of services – measures how well a service is delivered, compared to buyers’ expectations.
Communication – measures communication before and during the gig. E.g. The KyKyer responds quickly or is reliable to answer to the buyers’ questions.
Time management – measures the process of organizing and planning a job within the booked time.
Respect of rules: measure the way to follow the rules while ensuring kindness, courtesy, and politeness.
As a consequence of a fair system, the KyKyer can reply to reviews and even decide to make them public or not.
We offer direct payment from buyers to the seller. At the moment, the options you can choose are the following: PayPal, mobile pay, and secure bank transfer.
During the trial period of 24 hrs of work (approx. 3 months based on 2 hrs work per week) there will be no charge to be on KyKy.Today. We consider it a free period to assess if your service is liked, needed and if you can cope with the bookings and the work.
After the trial period (24 hrs or 3 months, whichever comes first), you will be charged a service fee for every gig above 20 EUR. The charging fee is to allow us to continue improving features, better support KyKyers in acquiring more buyers, and cover our marketing expenses. At the same time, you will get more visibility with high chances of potential bookers, verified, and fair reviews to boost your credibility and our support and guidance when needed.
Do you still have questions?
Email us your questions at board@kyky.today